Privacy policy
Last updated 10 November 2026. Draft: to be reviewed before publishing; this is not legal advice.
Who we are
Ribh is provided by Rionova Wellness, Shop No. 4-58 (1), Sahil Uppinakote, Brahmavara Post, Varamballi, Udupi, Karnataka 576213, India, info@rionovawellness.com. We provide billing, alerts and reports for businesses that use QuickBooks Online. Ribh is currently used by Top Innovation Garage, which is the business whose QuickBooks data it reads.
What we collect
When a business connects its QuickBooks company, we read its products and services, customers, suppliers, invoices, bills, purchase orders, payments and stock levels. We also store the price limits, staff names and settings the business enters in our app, and the names, emails and WhatsApp numbers of its users. If the business adds a customer's phone number in Ribh (to send payment reminders when QuickBooks has none), or notes when a customer promised to pay, we keep those in our own database only, never in QuickBooks, and delete them with the rest of the business's data.
How we use it
Only to provide the service to that business: billing, alerts, reports and commission figures. We do not sell data, use it for advertising or share it with other businesses.
Who processes it
We use a small number of providers to run the service: our hosting provider (Oracle Cloud), Intuit (QuickBooks), an email provider for alerts, Sentry for error reports (which receive no customer data, cookies or user details), Meta (WhatsApp messages) and an AI provider (Anthropic) that writes report text from figures we have already calculated. We send the AI provider only what a report needs, never customer phone numbers.
Security
Data is encrypted in transit. QuickBooks access tokens are encrypted at rest, and backups kept away from our server are encrypted. Access is limited to the business's own users, admins sign in with a second factor, and every change is logged.
Keeping and deleting data
We keep data while the business uses the service. If it stops, we delete its data within 30 days and confirm in writing. The business can disconnect QuickBooks at any time.
Data breaches
If we discover a breach affecting a business's data, we will tell that business promptly and within 72 hours.